🎮 Join Aristocrat — Where the Power of Play Creates HappinessAt Aristocrat, creating happiness through the power of play is more than a mission—it’s our passion. As a global leader in gaming, we’re powered by innovation, world-class content, and extraordinary people. By joining our People & Culture Service Operations team, you’ll help shape meaningful employee experiences across the company.We’re looking for an HR Specialist for a 6-month fixed-term contract, with the possibility of extension. In this role, you’ll support HR inquiries, execute transactions with precision, and ensure smooth day-to-day operations within the People & Culture function.⭐ What You’ll DoDeliver outstanding customer support when addressing advanced and intricate questions from employees, business partners, and managers through email, chat, phone, or ticketing systemsResolve inquiries accurately and timely by accessing knowledge guides and information in multiple HR systemsApply a case tool to capture all inquiries, customer information, case data, and updates, and communicate resolutions or raise issues as neededMaintain acute knowledge from operating within a P&C Tier 1 customer care environment, managing local benefits, talent acquisition, and Workday data processes and policiesPerform employee data maintenance, including mass EIB loads into the Workday system, and validate business process data mappingAct as a point of contact for Tier 1, using the case tool for comprehensive inquiry managementPerform deep benefit administration transactions, consult with employees, engage internal collaborators like payroll, and work with third-party vendors to ensure complianceHandle executive requests, elevated inquiries, and blocking issues timely and accuratelySupport recruiters and candidates directly, performing all recruiting administration transactionsEffectively communicate HR policies and programs, and explain sophisticated subjectsManage workload efficiently to fulfill commitments within established service level agreements (SLAs)🎓 What We’re Looking ForBachelor’s Degree in IT, Business, or a related field, or equivalent work experienceOver 2 years of experience in a P&C or HR contact center/shared services setting, handling inquiries and transactions across various HR functionsOver 2 years of experience with Workday HCM, EIB mass load, and reportingGenuine interest in working within an HR or People & Culture operations teamEnthusiasm for outstanding customer care, adaptable and flexibleExcellent verbal and written communication skills in EnglishAbility to multitask and work efficiently in a fast-paced, changing environmentAbility to handle sensitive and confidential employee dataCapability to work independently under general directionProficiency in applying knowledge guide materials for research and inquiries🎁 What We OfferEmployment contract (UoP) for 6 months with the possibility of extensionHybrid work model: 3 days per week in the office20/26 days of paid annual leavePrivate health insuranceLife insuranceMed Card: discounts on prescription medicinesLunch card – 200 PLN monthlyWellness card – 270 PLN monthlyRefund for glasses1,000 PLN bonus for taking at least two consecutive weeks of annual leaveAdditional special leave days, including wellbeing days and “calendar gap” daysBirthday leave – enjoy an extra day off on your special dayChristmas break – office closed between Christmas and New Year.