Your responsibilities

• supporting customers in planning and managing their travel-related arrangements,
• recommending tailored products, services and pricing options based on customer needs,
• assisting with booking processes, modifications, and post-purchase support,
• guiding users through the client’s online platform and self-service tools,
• handling customer feedback and inquiries via phone, email and digital channels from international markets.

Employer requirements

• very good command of English and French (minimum B2 level),
• strong interpersonal and communication skills,
• genuine enthusiasm for delivering exceptional customer experiences,
• open-minded attitude and motivation to grow within an international environment.

What employer offers

• hybrid work model,

• exceptional travel benefits, including free and discounted tickets for you and your loved ones,

• a clear and structured career path within a globally recognized, international company,

• comprehensive onboarding and continuous training, supported by the latest technology,

• a competitive package of social benefits and employee rewards,

• modern office space located on the top floor in the very heart of the city,

• permanent employment opportunities and long-term career stability,

• access to a flexible benefit platform allowing personalized benefit selection,

• annual performance-based salary review,

• internal performance rewards for top achievers,

• company-sponsored investment fund with attractive employer contributions.