Your responsibilities

• Carry out quality checks using appropriate tools for defined digital assets
• Proof-read scripts against tone, grammar, and punctuation guidelines
• Provide clear, concise, and constructive feedback to respective project team members to drive improvements in quality, supporting a right first-time approach
• Accurately record error and feedback for monitoring and continuous improvement purposes
• Identify opportunities for continuous improvement to support the Quality function in improving its overall efficiency and effectiveness

Our requirements

• Proven work experience operating as a Quality Assessor with expertise in digital learning
• Fluent English speaker
• Strong service orientation with the ability to have difficult customer conversations
• Good communication and relationship management skills
• High level of accuracy and attention to detail

What we offer

• Competitive salary and permanent contract

• LuxMed medical healthcare

• Generali group insurance

• Multisport or MultiKafeteria benefit systems

• A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)

• An extra day off for voluntary activities close to your heart

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

• Opportunity to become one of the Internal Trainers

• Career path framework

• A multinational environment with strong ties to UK business culture