Industry: BankingRate: up to 160 pln/h net + VAT, B2BLocation: Gdańsk - hybrid model (3 days per week at the office)RESPONSIBILITIES: Be the first point of contact for our trading desks to quickly resolve trading and data issues. Handle more complex issues that require involvement from multiple teams. Work with Incident Management, Change Management, and Problem Management processes. Continuously simplify and modernize the trading applications. Manage automation projects for supported applications and the working environment. Maintain and expand business flow monitoring. Create and update the internal knowledge base. Maintain relationships with key stakeholders (Traders). Translate business requirements into technical language and ensure timely delivery. Take part in multiple projects within the trading systems area. Communicate with external vendor support teams. REQUIREMENTS: Business understanding of Order Management Systems (Electronic Trading) within the Capital Markets domain. Experience with Front Arena or deep knowledge of the equity trading domain. Hands-on experience with the Python programming language. Experience supporting business-critical applications in a fast-paced environment. Knowledge of FIX Protocol at an intermediate level. Knowledge of SQL at an intermediate level. Critical thinker with an analytical approach to problem-solving. Strong communication skills and ability to work effectively as part of a team. Flexibility across different task types (operations / development / analysis). Basic understanding of the application/development lifecycle. Interest in how trading backend systems and order lifecycle work. Ability to prioritize, adapt, and manage your own workload.