Requirements

Expected technologies

Active Directory

Operating system

Windows

Our requirements

• Highly developed communication and teamwork skills
• Ability to think analytically and quick solving of the real causes of problems
• Good knowledge of Microsoft systems and software (Windows, Office, Active Directory)
• Ability to explain technical issues in a way that is accessible to users
• Very good knowledge of English
• Availability to office work shifts between 8:00-18:00

Optional

• Experience in customer service

Your responsibilities

• Taking care of fast and professional service of requests
• Receiving and recording service requests
• Resolving technical problems
• Coordinating prompt and appropriate responses to requests, including forwarding enquiries and monitoring the subsequent process