Requirements

Expected technologies

O365

Azure

AWS

IAM

SaaS

Operating system

Windows

Our requirements

• Degree level in computer science or equivalent demonstrable experience
• Demonstrable experience managing complex and high performing IT functions
• Demonstrable experience of delivering complex IT integration projects/programs
• Strong technical skills, particularly around infrastructure
• Microsoft technologies (O365, Server, Windows, IIS etc)
• O365, Azure, AWS, IAM
• SaaS
• Information Security
• DORA awareness
• Excellent verbal and written English skills
• Business Relationship & Stakeholder Management
• Structured and organized approach
• Proactive and a quick learner

Your responsibilities

• To implement and align all IT applications, systems and services to organization operating model
• Accountable for the overall continued uninterrupted supply of Infrastructure and Technology services to the international hub and associated businesses including:
• The provision of technical support, day to day service and project capabilities
• The management, escalation, and resolution of incidents and programs in line with agreed SLA’s.
• Accountable for the technical aspects of IT migrations, relocations, and integration projects in conjunction with organization policy and strategy
• Ensuring a well performing and cost-effective IT Operation in alignment with local business and hub requirements and organization policy and strategy
• Effective management & delivery of the integration and migration activities in conjunction with the organization policy, framework and strategy
• IT applications, infrastructure and technology services, including support, Incident Management and continuous service improvement through knowledge sharing, documentation, user training and education
• Develop and maintain effective relationships with all relevant 3rd party IT suppliers
• Identification of key performance indicators, regular reviews of performance against any set KPI’s and regular reporting against agreed service levels
• Monitoring and reporting on service performance and trend identification, provide recommendations on any remedial activity or required improvement plans
• Responsible for the successful delivery of key Infrastructure and Technology projects, that the work is performed to a high standard, in accordance with the project plan and project budget and pro-active engagement and communication is maintained with all key stakeholders