Requirements

Operating system

Windows

macOS

Linux

Our requirements

• Master’s degree in IT, Engineering, or a related field.
• ~6 years of hands-on experience in Coupa administration, configuration, and daily system management.
• Strong background in e-procurement modules: Procure, Invoice, Pay, Sourcing, Contract, Supplier Management, Analytics, Expense.
• Understanding of Source-to-Pay processes and best practices.
• Proficiency in Excel
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong interpersonal and communication skills in English.
• Proactive, self-directed, and comfortable working independently in a fast-paced, global environment.
• Ability to apply logic and sound judgment in complex business contexts.

Optional

• Coupa certifications (Platform, Analytics, Product).
• Experience with PeopleSoft or other ERP systems.
• Exposure to data handling, ETL, or Master Data Load processes.
• Experience in project management, change management, and driving user adoption of new tools and technologies.
• Experience in complex system integrations, data migration, and UAT execution.

Your responsibilities

• Administer and manage the Coupa platform including advanced user access controls, system configurations, vendor data, approval workflows, and system updates.
• Provide advanced technical support and troubleshooting, ensuring high system availability and resolving complex user issues.
• Lead process improvement initiatives to increase efficiency, enhance automation, and leverage best practices within procurement operations.
• Collaborate with IT and Global Process teams to manage and optimize integrations between Coupa and other business systems, including ERP platforms (preferably PeopleSoft).
• Evaluate and coordinate system upgrades and patch releases, working closely with HERE IT and super user groups to assess impact and ensure smooth deployment.
• Develop and deliver user training programs, provide mentorship, and maintain up-to-date documentation of system configurations, workflows, and procedures.
• Ensure compliance and data security, aligning system setup with HERE’s policies and applicable regulations.
• Design and maintain dashboards, reports, and analytics to support procurement insights, sourcing performance, and executive decision-making.
• Maintain and manage master data in the Coupa application, including sourcing categories and taxonomy.
• Support sourcing analytics and ad-hoc reporting, assisting stakeholders with data extraction, transformation, and analysis.