Requirements

Expected technologies

Snowflake Data Cloud

PowerShell

Python

Operating system

Windows

Linux

Our requirements

• Excellent complex technical solving skills, the ability to think out of the box, and curious by nature. Scripting knowledge is important
• An extremely good technical understanding of working within a connected and distributed environment model of multiple applications
• Evidence of improving proactive event management or other processes across a medium to large organizations
• The ability to work with 3rd party and internal service providers who manage the application, system software and production infrastructure
• Excellent documentation skills with experience of creating support documentation for users and the Operations Team
• Deep understanding of container orchestration services
• Deep understanding of Agile methodology and DevOps concepts
• Experience working with Windows and Linux operation system environments
• A fundamental understanding of infrastructure and applications
• Experience with infrastructure scripting solutions – PowerShell, Python, or similar
• ITIL 4 foundation certification is preferred

Your responsibilities

• Management of development, support and configuration of the central AIOps platform (APEX)
• Configuration and management of integrations of monitoring sources (e.g. Dynatrace, Checkmk, Cloud native) with the platform
• Configuration and management of outbound integrations of AIOps (ServiceNow, Snowflake, blue prism)
• L3 support in case of technical issues
• Continuous improvement and expansion of core capabilities of the platform