Technical Product Manager – CSPJoin us as a Technical Product Manager to lead innovation within our scalable service management and assurance systems tailored for the communication service providers (CSP) market. Be a vital part of a pioneering Polish company at the forefront of IoT/device management solutions, trusted by tier-1 telcos like Orange and Vodafone, facilitating Internet connectivity for millions globally.Your role: As a Technical Product Manager, you will bridge the gap between the business and technical worlds, ensuring that product development aligns with user needs, business objectives, and technical feasibility. You'll thrive in a dynamic environment and play a key role in driving product success.Key responsibilitiesWhitebox understanding of the product and technical analysis - PdM goes under the hood of the system: analyses logs, APIs, architecture, service dependencies, queues and data flows to understand the impact of functional changes on the backend and operating system of the productDaily technical cooperation with engineering - you are a partner for developers: refines scenarios, participates in refinements, discusses architecture, assists in decisions regarding solutions and trade-off qualificationsUnderstanding and co-creating dimensioning and performance - you actively participate in sizing for customers (how many instances? what throughput?), understands HW/SW limitations, and predicts the impact of new features on system load and operating costsBeing the go-to person in the organisation in the product area - answering questions from sales, support, presales, marketing and CPE partners — because you know both the product architecture and its applications at operators bestWhat makes you an ideal candidateStrong technical background, preferably with a Bachelor's degree or higher in engineering, ICT, or ITYou focus on meaningful results rather than just delivering featuresYou excel at finding simple solutions to complex needs, ensuring top-notch experiencesYour skills and experienceKnowledge of networks allowing for a practical understanding of device management protocols, e.g. CWMP (TR-069 USP, TR-369 USP), SNMPWhitebox understanding of distributed systems and backend architecturePractical knowledge of network protocols and IP stackAbility to assess the impact of functions on performance and capacity planningExperience working hand-in-hand with developers on technical solutionsProven track record of leading software products from concept to market with a knack for exploring new opportunitiesExceptional communication, negotiation, and relationship-building skills across all levelsExcellent English skills to navigate complex tech discussionsBonus points forExperience with B2B productsExperience in the Telco industry (knowledge of eTOM)Understanding of networking, network protocols, and software architecturesHands-on experience with product marketingConducting in-depth market research and analysis to identify emerging trends, competitive landscapes, and customer needsWhy work with usOur goal is to inspire people more than manage them. We want our teams to do what is best for our products. This, in turn, generates a sense of responsibility which drives us to do great workA dream team is one in which all of your colleagues are extraordinary at what they do and highly effective working together. We model ourselves on a professional sports team, not a family. A family is about unconditional love. A dream team is about pushing yourself to be the best possible teammate. Dream teams are about performance, not seniority or tenureOur customers depend on the reliability of our products to generate revenue in their business. The telco industry is ever-growing and needs us to support that growthA team of highly skilled and humorous colleaguesAccess to the best tools and equipment available in the marketA MacBook Pro / ThinkPad with 2 monitorsCompany events and team building activitiesFlexible working hours/remote work when you need itTraining and conferencesOnsite gym and chillout spaceMultisport cardMedical careKitchen full of snacks and treats (including Good Lood ice cream)Car parking area and bike roomA relaxed work atmosphere – no dress code, no open spaceIf you're a team player who thrives on collaboration and innovative problem-solving, we can't wait to meet you!