Who we’re looking for…

Title: Talent Acquisition Lead

Team: People

Reports To: CEO

Supervisory Responsibility: This role does not currently have direct reports. This role is expected to manage any external recruiters or contractors to fulfill the role responsibilities.

Location: New York City or easy commute to in-office NYC multiple days per week. Knit is a New York, US-based company with a hybrid working policy with team members in the US and India. Our standard business operating hours are Monday - Friday 9am - 5pm EST.

Travel: This role will not be expected to travel regularly, with the exception of Knit’s All Team US Summit 1x/year.

A Little About Us…

Knit is the AI-native consumer research platform helping brands automate and accelerate primary research. With our Researcher-Driven AI, we’ve condensed the entire quant + qual research process from weeks into days (sometimes hours!) for 50+ enterprise brands — including Amazon, T-Mobile, Mars, NASCAR, and more. We’re on a mission to scale and democratize world-class research. From survey generation to stakeholder-ready reports, our platform is redefining how insights teams operate — and we need your help to push the limits of what’s possible.

Overview

The Talent Acquisition Lead ensures Knit can hire great people quickly and reliably. This role is critical to the business because it helps us maintain a world-class Employer Brand, attract and recruit the right talent at the right pace, and create a seamless candidate and internal team experience. The North Star for this role is to establish and maintain an elite hiring process, defined as one that is predictable in quality and time and maintains a smooth, responsive candidate experience.

When you join Knit, you’ll step into a strong TA foundation that helped us grow from 0 to 50 team members. As you ramp, you'll take ownership over it to go to the next level - plugging in quickly, thoughtfully evolving what's working, redesigning what isn't, and building a hiring process for the next stage of growth.

Responsibilities | What you will own…

Key performance indicators for this team & role:

• % Staffing To Plan
• Time to Hire → Increasing predictability over time
• Qualitative internal team satisfaction with the TA process
• Qualitative candidate experience feedback

Primary responsibilities of this role:

• Planning:

  • Partner with leadership to define hiring priorities and forecast talent needs across departments to meet a 90% staffing to plan goal

• Process Ownership:

  • Manage an elite hiring process to secure top 1% talent, ensuring that 90% of employees who meet and exceed 90 Day Milestones.
  • Manage full-cycle recruiting for technical and non-technical roles, ensuring an excellent candidate experience and smooth collaboration with cross-functional Hiring Managers.
  • Provide training and coach hiring managers on interview planning, processes, structures, interview techniques, and equitable selection practices to ensure we’re equipped to hire a championship team, while meeting compliance needs both federally and locally
  • Proactively solve candidate experience or hiring team pain points by identifying the root cause of problems, gathering regular feedback, and implementing organization-wide process changes for improved outcomes.

• Employer Branding & Candidate Sourcing:

  • Develop and promote the employer brand through digital platforms, events, and employee advocacy
  • Design and execute innovative sourcing strategies to attract high-performing candidates
  • Build and maintain a strong talent pipeline for future hiring needs

• Reporting:

  • Implement and optimize recruiting tools, metrics, and workflows (e.g., ATS, analytics dashboards)
  • Track recruiting progress and results (both quantitative metrics and qualitative external and internal feedback) and share simple updates to peer Hiring Managers and up to the Executive team

• Onboarding:

  • Collaborate with People Operations on onboarding and retention initiatives to ensure smooth transitions and strong early engagement

• Tooling: Right now, Knit uses LinkedIn, JazzHR, DocuSign, Google Suite, Notion, Justworks, and other AI tools such as GoPerfect

Required Skills & Experiences

• Minimum of 5 years in-house recruiting, owning full-cycle hiring across multiple departments for a fast-growing B2B SaaS company
• Proven track record using data and feedback to iterate on hiring processes to drive improved quantitative and qualitative outcomes
• Extremely responsible, fast-paced communicator - demonstrating strong partnership skills to various stakeholders (candidates, internal Hiring Managers, Executives, external recruiters)
• Excellent candidate experience instincts defined as fast, clear communication and a high bar for professionalism at every step
• Hands-on experience using core TA tools + a systems thinking mindset to quickly learn, set up, and maintain new platforms for improved candidate and team experience

Benefits

If US: Upon joining the Knit team, you will receive a competitive salary, Equity Options, Healthcare (medical, dental, and vision), and Additional Coverage, a company laptop and one-time, onboarding Technology Stipend, a 401(k) with company match, flexible time-off, hybrid working, and more!

Salary

In accordance with our internal pay transparency guidelines, the expected salary range of the Talent Acquisition Lead is $160,000 - $190,000 annually. Final compensation will be determined based on the candidate’s level, experience, and qualifications upon joining Knit.

Our Company Values

We are the Championship Team. This means we:

• Are 1% better every day: We approach situations with a growth mindset and ask, “How can we make the business better?” and “What would it take?”
• Play to win: We set audacious goals and push ourselves to achieve them with a bias towards action (When we see a need, we take initiative, and hold ourselves accountable to seeing it through)
• Keep the main thing the main thing: Identify what has the biggest impact and prioritize to focus on it.

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