Czym będziesz się zajmować? JOB BRIEFAmelco is seeking a motivated and passionate individual to join our team as a Support Analyst.In this role, you will work closely with our cross-functional teams and stakeholders, providing support for all phases and teams in the development lifecycle with a main focus on production systems. Your primary responsibility will be to become an expert on the Amelco product and architecture, diagnosing issues and proposing effective solutions.As far as career progression, many of our Support Analysts have gone on to larger roles within the company, such as DevOps, Project Manager, and Senior Management.RESPONSIBILITIESManage and adhere to customer SLA’s striving to achieve the highest level of system availabilityProactively monitor live systems using tools to assess the health and availability of services, respond to and resolve issues therefore minimising the impact on production systemsTroubleshoot priority issuesCollaborate with various tech teams to fulfil business needsSupport the end-to-end delivery process from requirements scoping through to design and then creating, testing and releasing the application/functionalityWork with stakeholders to deploy and implement product solutions.The role involves an evening and overnight shift pattern.

Kogo poszukujemy? REQUIREMENTSGood understanding of Linux and SQLSelf-motivated to learn and progress own technical skillsHigh attention to details and very self-motivatedGood Documentation skillsAnalytical approach with problem-solving capabilitiesExcellent communication skills.WE OFFERCompetitive salaryB2B contractHybrid workInternational projectsCareer growth opportunitiesLong-term working possibilitiesFriendly working atmosphereDynamic culture surrounded by industry expertsFlat structureNo dress codeHigh-end working spaceFree coffee, beverages, snacks, and fruit.If you’re interested in joining our team, please submit your CV in English using the ‘Apply’ button.