Responsibilities: Experienced Catalogue / Service Request Specialist Must have solid experience in ServiceNow and be familiar with catalogue item best practices Ability to self-manage workload, prioritize tasks effectively, and work resourcefully Designing and creating new forms, workflows, and flows (including option-based forms) Configuration of catalogue items, approvals, and variables Troubleshooting and resolving catalogue-related issues Strong attention to detail with context and presentation: writing user-friendly descriptions, experience with adding images Good collaboration skills with stakeholders to gather requirements  Requirements: Solid experience in ServiceNow and be familiar with catalogue item best practices Ability to self-manage workload, prioritize tasks effectively, and work resourcefully Designing and creating new forms, workflows, and flows (including option-based forms) Configuration of catalogue items, approvals, and variables Troubleshooting and resolving catalogue-related issues Strong attention to detail with context and presentation: writing user-friendly descriptions, experience with adding images Good collaboration skills with stakeholders to gather requirements ServiceNow (SNOW) Requirements Gathering Requirements Management Stakeholder management Troubleshooting  Offer: Private medical care Co-financing for the sports card Constant support of dedicated consultant Employee referral program