Service Desk Analyst with Dutch

Service Desk Analyst with Dutch

WIPRO IT SERVICES POLAND Sp. z o.o.

Gdańsk
Service Desk Analyst
first‑level support
second‑level support
ITSM
Active Directory
Office 365
Windows
macOS
Linux
Dutch C1
English B2

Podsumowanie

Service Desk Analyst (Dutch) – first/second‑level IT support for multiple clients in Gdańsk (umowa o pracę). Requires 1‑3 yr service‑desk experience, Dutch C1, English B2, Windows/macOS/Linux, AD, O365, ITIL/ITSM. Handles tickets, remote support, user management.

Słowa kluczowe

Service Desk Analystfirst‑level supportsecond‑level supportITSMActive DirectoryOffice 365WindowsmacOSLinuxDutch C1English B2

Benefity

  • udział w kosztach aktywności sportowych
  • prywatna opieka medyczna
  • ubezpieczenie na życie

Opis stanowiska

Wymagania

1-3 year of experience in a service desk or technical support role, Dutch on at least C1 level, English on at least B2 level, Strong troubleshooting skills in Windows, macOS, and Linux environments., Knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP)., Experience with Active Directory, Office 365, and remote desktop tools., Familiarity with ITIL framework and ITSM tools (e.g., ServiceNow, Jira, Remedy)., Excellent verbal and written communication skills., Strong customer service orientation and problem-solving mindset., Ability to work independently and manage multiple priorities.

Benefity

sharing the costs of sports activities, private medical care, life insurance

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Wyświetlenia: 1
Opublikowana10 dni temu
Wygasaza 21 dni
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