Responsibilities:  Monitoring and responding to incoming inquiries  Daily cooperation with tender and operational teams around the world  Activities supporting Account Owners - requests for proposals, implementation of mini tenders, price list management, updating fuel prices, invoice audits  Price analysis and preparation of the final offer  Developing and maintaining relationships with clients  Identifying and analyzing customer needs and suggestions  Making process improvements        Our requirements:  Customer service experience or knowledge of the logistics/forwarding industry  knowledge of English at least B2 level (very good in speech and writing)  very good knowledge of Excel  ability to work in a team  development mindset and willingness to learn  What we offer: Employment based on an employment contract, along with a comprehensive benefits package  Training and development programs, as well as access to an e-learning platform  Onboarding program with the support of a dedicated Buddy  Participation in an annual, company-wide integration event  A work environment based on Scandinavian organizational culture  Opportunities for growth through our internal program   Benefits: Sharing the costs of sports activities  Private medical care  Sharing the costs of foreign language classes  Sharing the costs of professional training & courses  Life insurance  Integration events  Corporate gym  Corporate sports team  Coffee / tea  Parking space for employees  Extra social benefits  Holiday funds  Christmas gifts  Employee referral program  Charity initiatives  Bicycle parking  Modern and ergonomic office  Yoga in the office