Job Description

The Patient Access Scheduler will be responsible for clerical and reception duties associated with patient scheduling and registration. They will handle a large volume of incoming calls and navigate between multiple systems to schedule with various departments. This person will be the first point of contact with patients and ensure their needs are met. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients.

The successful candidate will need to be highly organized and dedicated to customer service.

Responsibilities

• First point of contact interacting with patients over the phone or in person.
• Handles a high volume of incoming calls.
• Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols.
• Responds to questions and concerns and directs them to appropriate location or department.
• Provides on-going communication with clinical staff regarding real-time patient status.
• Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.
• Multitasks between several different technology systems to complete functions.
• Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
• Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols.
• Informs patients of possible co-pays and deductibles needs to be paid at the time of service and collects when possible
• Reviews and analyzes financial information from the registration system and communicates information to the patient and business office.
• Communicates effectively with physicians and physician staff, ancillary departments, nursing units and patients.
• Performs all other duties and projects as assigned.

Work Environment

This is a high volume call center! 50-65 calls a day

Total department size is roughly 120 people

Fully remote from any state, but they will be working in MST time zone.

Mon-Friday

Training Schedule: 8:00-4:30MST (2 weeks of "classroom training" where they are learning systems, then 2 weeks of mentoring where they are learning about scheduling specifics for certain facilities)

Post training schedule: 8:30-5pm MST

Occasional OT on weeks but not required

Things To Note

For compliance, they will be running both a background check (this will require both education (be able to present at minimum HS diploma/GED) and employment verification (be able to present paystubs, W-2s, or IRS transcripts for recent employment)) as well as a drug test (includes THC).

Job Type & Location

This is a Contract position based out of West Valley City, UT.

Pay And Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.