METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Your tasks: Support of European internal and external customers on laboratory pH meters, low-end density, and refractometers as well as low-end titrators (electrochemistry instruments) via telephone and email in German and English, Tests of new and improved hardware and software, Tests of existing hardware and software to evaluate quality issues, Creation and maintenance of helpful tools for customers, Proofreading of pH Lab documents (manuals, brochures, etc.) 📄, Collaboration with Market Support Group in Switzerland.What You Need to Succeed:Educational background in natural sciences (biotechnology, bioengineering, chemistry, biology, or similar) or working experience in a scientific laboratory 🔬,Very good knowledge of German (speaking and writing, C1),Good knowledge of English (min. B2),Ability to friendly and comprehensively communicate with our B2B customers via e-mail and phone 💻,Nice to have:Experience in working with analytical instruments, i.e. with pH meters,Customer service experience would also be an asset.📍This role requires being based in Warsaw.🚀We provide a relocation package for candidates ready to move to Warsaw. Don't hesitate and apply!Our Offer to You:Contract of employment [umowa o pracę], we are looking for a long term cooperation,Annual reward 💰,Hybrid work model (up to 3 days a week from home, 2 days from the office)🏠,A diverse and inclusive workplace,Festive benefits paid in April and December,Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,Possibility to extend medical care to family members,Life insurance with possible extended scope,Sports card (Medicover),Language courses,A vast training offer to support your development🚀,Wellbeing activities, CSR, with space for your initiatives*,Discounts for meals and special offers at Platan Business Park.*We are focusing on entertainment and supporting your physical and mental health – check out our LinkedIn profile!The recruitment process consists of the following steps:CV selection – we contact selected candidatesPhone screening with a recruiter (approx. 15 min)Initial interview [language check] held by phoneF2F meeting at the office, video conference, or decision on the selection of the candidate and making an offer.The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.