About the project

• At STX Next, we take pride in the quality of services we deliver to our customers, stemming from our refined software development practices. Our spirit of craftsmanship drives us to continually enhance our high standards, which are greatly valued by our clients. To sustain this excellence, STX Next commits to the growth of the business, our people, and ourselves.
• To further our success story, we are looking for a dedicated (Regular) Project Manager who will support Key Account Managers (KAM) in delivering exceptional services to our key clients.
• This role is customer-facing with significant internal responsibilities. Therefore, to be successful, you must be driven by a passion for customer satisfaction and excel in fostering long-term relationships.

Your responsibilities

• Work closely with Key Account Managers (KAM) to support the operational delivery of services to our key clients.
• Ensure project goals are met within the constraints of scope, budget, and timelines
• Maintain clear and consistent communication with clients and internal teams
• Monitor and manage project risks, resolving issues proactively to maintain client satisfaction
• Generate and analyze project reports to provide insights and recommendations
• Foster strong relationships with key stakeholders to ensure alignment and achieve project objectives.
• Collaborate and coordinate with project teams, ensuring they are motivated, well-informed, and working efficiently towards project goals
• Facilitate effective team meetings, providing clear direction and support to promote a cohesive and productive working environment
• Act as a bridge between clients and project teams to ensure that client requirements are fully understood and delivered upon

Our requirements

• At least 5+ years of experience in IT (software development) and substantial experience in project and people management
• A deep understanding of managing customer expectations, feedback, and escalations
• A proven track record of delivering multiple high-quality projects to medium and large-sized clients
• A solid background in IT business management, with experience supporting budget, revenue, margin, and efficiency objectives.
• A passion for achieving top levels of customer satisfaction
• Extensive experience directly managing technical and cross-functional profiles
• Experience with identifying and executing upsell opportunities during project delivery
• A proactive, solution-oriented approach
• Excellent English and Polish proficiency, both in writing and speaking (min. C1 level)

Optional

• Previous hands-on experience in technical roles, such as web development
• Experience as a Product Owner and/or Scrum Master
• Experience working with international and dispersed teams
• Experience supporting sales initiatives

Technologies we use

What we offer

• Work-life balance: We are open to discussing individual needs. Set up working hours and limited remote work scheduled with your team and manager, in a way that works for both sides

• Reimbursed private medical care (Medicover) and Multisport: We care about the health and well-being of our colleagues. Choose a sports card and dedicated medical care for yourself and your relatives

• Leader’s support: Work with true enthusiasts and professionals who will support you along the way. You can count on leaders and experts who are willing to share their knowledge so that you too can join their ranks someday

• Technology focus: Python and JavaScript are not our only strengths, we are also very good at React Native, IoT, Machine Learning, .Net, DevOps and Blockchain

• Growth review: Junior, Regular or Senior? Every year we have a chance to discuss acquired skills and prepare a development plan for upcoming months

• Events: Attend exciting internal webinars, celebrate special days with us, and join us at conferences and meetups as a listener or speaker!

• Workation: Team trips where you have a chance as a team not only to work together, but also integrate f2f