Zakres obowiązków Manage and optimise the end-to-end O2C (Order to Cash) process to enhance efficiency and accuracy. Enable the structures to grow, develop and in-take upcoming transitions. Lead the OTC transformation process, including the introduction of new tools and frameworks. Ensure compliance with financial policies, procedures, and regulatory requirements. Collaborate with cross-functional teams (including PTP & RTR Towers) to streamline workflows and improve processes. Identify areas for improvement and implement solutions to address inefficiencies. Act as a point of contact for internal and external stakeholders regarding O2C operations. Provide training and guidance to teams to ensure understanding and adherence to processes. Wymagania A successful O2C Process Manager should have: F&A SSC/GBS background and proven track record of end-to-end OTC process management. Experience in integrating SAP (R3/S4) with ticketing tools. Strong analytical and problem-solving skills to identify and address process inefficiencies. Excellent communication skills to collaborate with diverse teams and stakeholders. Ability to work independently and manage multiple priorities effectively - both directly and indirectly). Knowledge of EMEA financial regulations and compliance standards. Oferujemy Hybrid work model (no need for frequent office visits) Annual bonus Work in an experienced, specialized team of experts Private healthcare Language learning support Employee referral program An environment conducive to knowledge sharing, initiatives, and innovation A realistic, clear development path If you are ready to take on the challenge of becoming an O2C Process Manager, we encourage you to apply and join a reputable organisation in Wrocław.