Responsibilities Handle 2nd-level operational tasks and incidents for Microsoft-based environments Support and maintain Azure services and infrastructure Collaborate with developers on deployments, automation, and monitoring Participate in continuous improvement of processes and system reliability Contribute to knowledge sharing and documentation within the team Participate in on-call rotation to ensure 24/7 service continuity Benefits Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more. Language Courses – you'll have access to a multi-language learning platform enabling you to practice you language skills and learn new ones! Regular and systematic further training opportunities - both internally and from external providers. We support your ongoing learning and development. Cooperation within  an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions. Qualifications Successfully completed studies in informatics or a comparable course of study Experience or strong interest in Microsoft Azure and cloud operations Understanding of IT service operations (ticketing, incident handling, escalation) Familiarity with DevOps practices (CI/CD, Infrastructure as Code, Monitoring, etc.) Linux and on-premise infrastructure knowledge is a plus, but not mandatory Willingness to take part in on-call support Good English and Polish communication skills Availability to work remotely with at least 1 visit in the office per quarter About Cluster ReplyCluster Reply is the Reply Group company specializing in consulting and system integration of Microsoft technologies. As a Microsoft partner, Cluster Reply is active in Germany, Austria and Switzerland and works within the Reply network with sister companies in Brazil, Great Britain, Italy as well as the USA. The company focuses on innovation and supports customers in their digital transformation. The solutions range from on-premises to cloud applications in the areas of modern workplace and security, business applications, applications and infrastructure as well as data and artificial intelligence.