Must have

• English (C1)
• Polish (Fluent)

Requirements description

• Successfully completed technical training or degree in the field of Telecommunications/IT (or a comparable Qualification)
• 5+ years of experience working in a similar field would be beneficial,
• Good knowledge of the IP network architecture and its components,
• Ability to work independently on complex technical tasks,
• High degree of independence and assertiveness,
• Ability to work in a team,
• A strong willingness to travel for several days in Poland and abroad (Europe) is essential - 20% to 40% of travel,
• Availability & willingness to perform On-call duty (24/7),
• EU citizenship with residence in Poland (Warsaw area)
• Willingness to undergo security screening by the Ministry of the Interior
• Excellent communication skills in Polish & English (verbal, written and presentation),
• Class B driving licence.

Offer description

The Customer Support Engineer (CSE) will be part of the Polish Service Organisation, led by a group of dedicated Radio System & IP Network based professional engineers, who bring together a wide range of skills and experience that provide critical system support to Motorola Solution Mission Critical Customers both in Poland and across Europe. Such systems include Land Mobile Radio solutions, Software solutions such as WAVE and Mission Critical Broad Band Push to Talk (MCPTT), Command and Control solutions, through to Two-way Radio products.

We’re looking for talented, motivated, and committed Electronic/System/Computer Engineering to join us and help our customers in the MOMENTS THAT MATTER!

Your responsibilities

1. The CSE will be part of an engineering team who predominantly perform maintenance (Preventative and Reactive) activities, implementation of critical software patches, provide technical support during major Software upgrades, as well as providing technical support with system expansions, growing either the existing system or implementing new solutions. The CSE will be expected to travel to Customer locations to perform their duties. Position is based in Warsaw.