Start Date: ASAP / Within 1 Month / FlexibleWork Model: 100% RemoteContract Type: B2B (230 - 260 PLN/h + VAT) As part of this initiative, we are expanding our local team in Oslo with a specialist who will contribute to the implementation and optimization of the Demand Management process within the ServiceNow platform. This is a key component of the client’s transformation journey and offers a unique opportunity to shape scalable, value-driven solutions.Requirements: Proven experience in Demand Management process design and implementation Hands-on knowledge of ServiceNow platform, especially in functional/process-related areas Familiarity with ITIL Change Management and its integration with demand workflows Experience working in structured transformation projects with multiple phases (MVP, must-haves, improvements) Expectations: Collaborate with the client to review and design Demand Management workflows Support the implementation of ServiceNow modules across three phases: MVP, core functionality, and enhancements Contribute to organizational change management and adoption strategies Work closely with ServiceNow consultants and DevOps teams to ensure alignment and delivery What We Offer Medicover healthcare package Multisport card Access to an e-learning platform Group life insurance