About UsERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.How you will get the job donemanaging heterogeneous Citrix farms performing releases/software updates for Virtual Desktops maintaining software and operating the workplace infrastructure components solving 2nd and 3rd-level incident tickets and problems together with the vendors further developing the used technologies to the current state-of-the-art Skills and experience you will needfluency in English experience in large enterprise environments deep knowledge of Citrix VAD infrastructure (PVS, Storefront, etc.) and Microsoft Windows Server 2016/2022 sufficient PowerShell skills for automations extended experience with ITSM processes and the basics of project management collaborating with different teams and providers, and a multicultural working background analytical skills and a proactive approach to improve products and services  being a team player and willing to share the knowledge with colleagues Perks & BenefitsLet's be healthyMedical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.Let's be balancedWork-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.Let's be smartWe organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.Let's be responsibleEach year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.Let's be funCompany-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!Let's be diverseEvery team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!