We are looking for a Technical Leader / Data EngineerThis is a key leadership and hands-on technical role responsible for ensuring operational excellence, managing engineers, and delivering high-quality data solutions.Requirements: 7+ years in data engineering, data warehousing, or software development 3+ years in a technical leadership role (Team Lead, Tech Lead, or similar) Strong background in Service Management / ITIL (Incident, Problem, Change) Expert-level Snowflake experience (required) Advanced Azure Data Factory (ADF) knowledge for ETL/ELT pipelines Strong SQL skills for data analysis and troubleshooting Proficiency with ServiceNow and Azure DevOps Familiarity with CI/CD (Azure Pipelines) and Agile/Scrum methodology Excellent communication and conflict resolution skills Responsibilities: Manage and balance team workload (ITSM / SDLC) Mentor, coach, and provide feedback to engineers Lead technical onboarding and foster a collaborative culture Ensure team productivity and morale Act as the first line of technical escalation Conduct final reviews of technical solutions and pull requests Oversee incident management, RCA, and SLA performance Monitor KPIs (MTTR, RCA Rate, Recurring Incidents) Align team work with sprint goals and mitigate delivery risks