Strong communication skills and fluency in English (B2+/C1)., Prior experience in customer support or technical support roles., Strong communication skills., Data driven mindset., Ability to work with KPIs, SLAs, and basic performance data., Proactive mindset, self-motivated, and collaborative approach., Open-minded attitude, and willingness to learn leadership and team-management skills., Approach to proactive and independent problem solving., Basic knowledge of SQL Server and/or RPA and support tools (e.g., Zendesk, Jira)., Interest in expanding technical leadership capabilities.

sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, remote work opportunities, flexible working time, fruits, integration events, corporate sports team, computer available for private use, corporate library, no dress code, coffee / tea, drinks, parking space for employees, redeployment package, employee referral program, family picnics