High school diploma or equivalent; bachelor's degree preferred., Proficiency in English at min. B1 level., Exceptional verbal and written communication skills with a customer-centric approach., Strong problem-solving and decision-making abilities., Ability to work independently and collaboratively within a team., Detail-oriented with excellent organizational and multitasking skills., Proven experience in a customer service or support role, preferably in a fast-paced environment., Proficient in using CRM software, ticketing systems, and other customer service tools., Knowledge of German or French would be an advantage.

MyBenefit platform, transport to work from Rondo Rataje, lunch with COO, welcome gift, Great Place to Work Certificate, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, integration events, corporate gym, corporate sports team, corporate library, coffee / tea, parking space for employees, birthday celebration, employee referral program, charity initiatives, family picnics