
DCV Technologies
Java/.NET Support Engineer (L1/L2) – German speaking – Remote (Poland). Provide L1/L2 support for Java or .NET web apps, handle tickets, troubleshoot, root‑cause, escalation, shift 07‑18, ~25% on‑call. Requires German B2+, support experience, ticketing systems. Contract: B2B / permanent.
Dear Consultant,We are urgently hiring Java / .NET Support Engineers (L1 or L2) to support web applications for international customers.This role is ideal for Application Support, Service Desk, or IT Support Engineers who want a fully remote, German-language contract role.Send CV to ([email protected]) if you are interested. Location: Poland (100% Remote)Contract Type: B2B / ContractOpenings: Start: ASAP (Schedule: Shift work between 07:00 – 18:00On-call: ~25% per monthLanguage: German – minimum B2 (mandatory)Key Responsibilities Provide L1/L2 application support for Java or .NET–based web applications Handle incidents and service requests via ticketing systems Perform initial troubleshooting, root-cause analysis, and resolution Escalate complex issues to development or higher support levels when required Communicate effectively with German-speaking users Work in shift rotation (07:00–18:00) and participate in on-call duty Mandatory Requirements German language proficiency – B2 or higher Experience in L1 or L2 support for web applications Hands-on exposure to Java OR .NET applications (support level is sufficient) Experience working with ticketing systems (e.g. ServiceNow, Jira, Remedy, Zendesk) Availability for shift work and on-call rotation Based in Poland (remote) Nice to Have Experience with enterprise or customer-facing applications Basic understanding of web technologies (HTTP, APIs, logs) Previous experience in international support environments
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| Opublikowana | 24 dni temu |
| Wygasa | za 20 dni |
| Rodzaj umowy | B2B, PERMANENT |
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