Very good command of English and French (spoken and written)., Hands-on experience with operating systems and business applications in a support environment., Background in customer service or IT service desk roles., Strong communication skills and a solution-oriented mindset., Ability to work effectively in a team and manage tasks in a structured manner., Familiarity with incident management processes and best practices.

sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, no dress code, extra social benefits