Customer Support Agent - Norwegian Speaking
Sofia Stars
Podsumowanie
Customer Support Agent – Norwegian speaking – Provide email and live‑chat support in Norwegian & English, handle inquiries, identify needs, propose solutions, ensure satisfaction. Require fluent Norwegian & English, strong communication, detail‑oriented. Benefits: competitive pay, up to 50 % monthly bonuses, food & taxi vouchers, full medical insurance, up to 25 days paid leave, Multisport card, career growth.
Słowa kluczowe
Benefity
- •Konkurencyjne wynagrodzenie i atrakcyjny system premii – do 50 % miesięcznych bonusów
- •Miesięczne vouchery na jedzenie (200 BGN)
- •Legalne zatrudnienie i pełne ubezpieczenie medyczne (opieka szpitalna i ambulatoryjna, macierzyńskie, dentystyczne oraz coroczne badania)
- •Praca w dynamicznej międzynarodowej firmie
- •Vouchery taksówkowe
- •Do 25 dni płatnego urlopu
- •Sześć dodatkowych dni nieudokumentowanego zwolnienia lekarskiego
- •Prezenty z okazji urodzin, ślubu i narodzin dziecka
- •Karta Multisport
- •Imprezy integracyjne i wydarzenia zespołowe
- •Jasny, przestronny biuro
- •Vouchery na jedzenie, śniadanie, owoce i przekąski w biurze
- •Możliwość rozwoju kariery i awansu w firmie
Opis stanowiska
What you will do
Sofia Stars
Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.
⭐ Sofia Stars is growing tremendously, and we continue to conquer new countries!
🇳🇴 Now we're looking for Norwegian & English speaking Customer Support Agents to join our team and make his own contribution to our products.
🌇 Day Shift
Working Hours: 09 AM - 18 PM and 14 PM - 23 PM (with an option of working 17 PM - 02 AM) which is rotating each week;
Working days: 5 days work, 2 days rest on a wish based schedule 1 month in advance;
OR
🌃 Night Shift
Working Hours: 23 PM - 09 AM
Working days: 3 days work, 3 days off;
‼️ IMPORTANT: This position is office based, our office is located on 51, Blv. "Cherni Vrah", Office "Energy Tower".
🙋♀️ Entry level position - you can apply with little or no experience.
✅ Responsibilities:
✔️ Providing support in Norwegian and English by email and Live chats;
✔️ Processing with great attention to details and content;
✔️ Identifying clients' needs and proactively proposing solutions;
✔️ Focusing on customer expectations and satisfaction;
✔️ Working closely with our team to improve and establish the necessary processes.
What we offer
✅ Why Sofia Stars?
💰 Competitive salary and attractive bonus scheme - up to 50% monthly bonuses;
🍎 Monthly food vouchers (200 BGN);
💼 Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
🌍 Working in a dynamic International company;
🚕 Taxi vouchers;
🌴 Up to 25 paid leave days;
🏥 Six additional days of undocumented sick leaves;
🎁 Birthday, wedding and newborn gifts;
⚽ Multisport card;
🧗♂️ Team-building events and activities;
🌆 Sunny, spacious office;
🍔 Food vouchers, breakfast, fruits, and snacks available in the office;
📈 Ability for career and professional growth within the company;
Ready to shine? Let’s make it real.
Requirements
✅ Qualifications:
✔️ Proficiency in Norwegian and English, both written and spoken;
✔️ Proactive person with good support/sales skills;
✔️ Strong communication and negotiation skills;
✔️ Attention to detail;
✔️ Previous experience as a support agent will be considered an advantage.
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| Opublikowana | 5 dni temu |
| Wygasa | za 25 dni |
| Źródło |  |
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