Bachelor’s degree or equivalent experience, 3+ years in Customer Success, Account Management, or related roles, 1+ years of people management or team leadership experience, Strong coaching, conflict resolution, and performance management skills, Excellent communication and interpersonal abilities, Experience using CRM and customer success tools, Ability to motivate teams and lead through change, Experience managing teams in a SaaS or subscription-based business, Familiarity with customer success frameworks and metrics, Proven ability to scale and improve team performance

sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, no dress code, coffee / tea