Customer Service Team Lead with German

Customer Service Team Lead with German

Capita (Polska) Sp. z o.o.

Kraków

Podsumowanie

Customer Service Team Leader (German) – Kraków. Lead, coach, and mentor a CS team, manage schedules, ensure compliance with Polish labour law, conduct meetings and performance reviews. Requires German C1, English B2, labour‑law knowledge, strong communication.

Benefity

  • Pokrywanie kosztów aktywności sportowych, prywatna opieka medyczna, ubezpieczenie na życie

Opis stanowiska

Wymagania

Previous experience in similar role, Fluency in German (C1) and English (B2), Solid understanding of Polish labour law, especially working time, employee rights, and disciplinary procedures, A customer-first mindset and strong communication skills, Organisational talent and analytical thinking, A respectful, service-oriented approach to leadership, Ability to build trust and motivate others

Benefity

sharing the costs of sports activities, private medical care, life insurance

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Wyświetlenia: 1
Opublikowanaokoło 19 godzin temu
Wygasaza 30 dni
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