Customer Service Specialist with Ukrainian and English
Concentrix
Katowice
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Customer Service Specialist
🤖 Ukrainian C1
English B2
computer skills
shift work
phone
🤖 email
social media
live chat
clothing brand
customer satisfaction
Podsumowanie
Customer Service Specialist (Ukrainian & English) – handle phone, email, social media, live chat for a clothing brand; ensure high‑quality service, resolve issues, supervise complaints, support team. Requires Ukrainian C1, English B2, strong computer skills, shift work (Mon‑Fri 8‑16/11‑19, weekends 9‑17, 3 weekend days/month).
Słowa kluczowe
Customer Service SpecialistUkrainian C1English B2computer skillsshift workphoneemailsocial medialive chatclothing brandcustomer satisfaction
Opis stanowiska
- Ukrainian skills - minimum C1, English skills - minimum B2 (both verbal and written)
- Experience in customer service or similar work is preferred
- Excellent computer skills
- Availability for shift work: Monday - Friday 8:00-16:00/11:00-19:00 and weekends 9:00-17:00 (work 5 days a week, only 3 weekend days a month)
- Customer service for a well-known clothing brand and maintaining the highest quality of customer service in line with project standards
- Efficient customer contact through phone, email, social media, live chat
- Positive, empathetic, and professional approach to customers
- Providing reliable and accurate information in response to customer questions and problems
- Active communication within the team and support for team members
- Supervising complaints and maintaining a high level of customer satisfaction
- Maintaining high quality of assigned tasks in customer contact
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Wyświetlenia: 2
Zgłoś
| Opublikowana | 12 dni temu |
| Wygasa | za 18 dni |
| Źródło |  |
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