
Capgemini Polska
Customer Service Specialist (German) – Kraków, Capgemini Polska. Handles phone/email inquiries, resolves issues, maintains client relationships, collaborates with internal teams, documents interactions, and suggests process improvements. Requires 1‑2 y contact‑center experience, advanced English & German, and strong Excel skills.
Advanced level of English and German, with excellent written and verbal communication, listening, and comprehension skills., Strong communication and customer service skills., 1 to 2 years of international contact center experience., Proficient in Excel and other Microsoft Office tools., Proven problem-solving abilities, with the capacity to work independently, prioritize tasks, and make sound decisions., Strong commitment to customer experience, with a demonstrated ability to build lasting relationships and adapt to change.
access to courses e.g. Excel, VBA, RPA, Customer Care, unlimited access to Udemy Business, free chat/call with a therapist, sharing the costs of sports activities, private medical care, life insurance, no dress code, parking space for employees, extra social benefits, redeployment package, employee referral program, charity initiatives
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| Opublikowana | 4 dni temu |
| Wygasa | za 26 dni |
| Źródło |
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