
Beliani
Customer Service Manager – Szczecin. Leads team leaders & agents, delegates tasks, optimizes CS processes, manages multiple markets, monitors quality & CSAT, handles recruitment, reporting & cross‑department collaboration. Requires leadership, SSC experience, PowerBI, English & retail e‑commerce knowledge.
Leadership and Team Management, Customer Service Experience in an SSC environment., Analytical and Decision-Making Skills, Organizational and Time Management Skills, Technical Proficiency (PowerBI, Google Suite, AI), English Proficiency, Hands-On Approach!, Industry Knowledge (Retail in E-Commerce), Project Management (IT Transformation), Multilingual Abilities
26 days off regardless of seniority, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, flexible working time, fruits, corporate products and services at discounted prices, integration events, corporate sports team, no dress code, coffee / tea, redeployment package
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| Opublikowana | 3 dni temu |
| Wygasa | za 28 dni |
| Źródło |
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