Requirements

Expected technologies

Kore.ai

Copilot Studio

Dialogflow

Parloa

Our requirements

• Excellent knowledge of at least one major CAI Platform (Kore.ai, Copilot Studio, Dialogflow, Parloa),
• Experience in business requirements analysis and process design,
• Proper communication and escalation skills,
• Good command of the English and Polish languages,
• Are enthusiastic and have proactive attitude.

Optional

• Good command of German.

Your responsibilities

• Automate various business processes using CAI platforms (Kore.ai, Copilot Studio, Dialogflow, Parloa) utilizing both deterministic rule-based and probabilistic LLM-based approaches,
• Conduct business analysis for use cases selected for CAI automation,
• Design processes and conversations using diagrams or prompt strategies,
• Develop solutions, including API call configuration, NLP training, and TTS enhancements,
• Perform testing, including functional and NLP testing,
• Collaborate closely with business owners and clients to gather comprehensive business and technical requirements.