Requirements

Expected technologies

Jira

Confluence

Our requirements

• Excellent knowledge of the testing process, digital channels, and customer expectations.
• Be A strong team player -collaborative recognising their specialised role in the department and acknowledging other areas/individuals’ roles and responsibilities.
• Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities as well as good knowledge of the Agile development methodology.
• Experience in using test tools such as Jira, Confluence.
• ISTQB qualification
• Excellent communication skills, both written and verbal, to explain complex issues
• Pragmatic decision-making skills, with the ability to make clear judgments based on a range of factors, e.g. risk, customer experience and people to determine the implications and make recommendations as needed.
• Past working experience in a relevant role, i.e. Exploratory Quality Assurance (QA) Tester / Test Coordinator is desirable but not essential

Your responsibilities

• Identify and contribute to implementation of improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts
• Identify and raise concerns for any future/forward planning tasks e.g. resource constraints, downtime, late delivery etc.
• Provide estimates for the small/medium task within project delivery with escalation and reporting to lead/manager
• Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases
• Build trusting relationships with stakeholders by consistently meeting and delivering upon their needs; demonstrating and being respected for your domain knowledge
• Raise clear concise defects, no duplication and linking of common issues / Highlight any detrimental impacts where defects have been agreed not to be fixed
• Carry out effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live e.g. writing test cases from matrix provided or detailing exploratory cases based on a story
• Act as a point of referral for other Testers Establish and maintain good communication and relationships, both internal and external to the Bank as a representative of the QA discipline