Requirements

Expected technologies

CSS

Optional technologies

Jelly

Our requirements

• Minimum 4 years of experience as a ServiceNow Developer
• Experience on core ServiceNow modules like Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Service Request Management
• Methodical and focused approach to work
• Good analytical and communication skills
• Excellent command of English, enabling effective and fluent communication

Optional

• Respective ServiceNow certifications

Your responsibilities

• Analyzing and participating in review sessions – analyzing development needs and taking part in requirement analysis, design reviews, and SCRUM meetings
• Creating and maintaining documentation, and technical solution validation before deployment
• Developing and administering ServiceNow, including configuration, security, data management, workflow, integrations (REST/SOAP), platform upgrades, and skipped record reviews
• Developing solutions, scripting (Business Rules, UI Actions, ACLs, etc.), Flow/Workflow creation, portals, widgets, and dashboards with reporting capabilities
• Ensuring compliance with internal development standards and identifying automation opportunities to improve user experience
• Providing support in testing, deployment activities, and mentoring of less-experienced team members