Requirements

Optional technologies

Microsoft Power BI

SQL

Operating system

Windows

Linux

Our requirements

• 3+ years of experience in Product Operations within a B2B SaaS environment.
• Demonstrated success in managing cross-team initiatives with multiple stakeholders.
• Skilled at turning product data into actionable priorities.
• Experienced in configuring product tools and maintaining process hygiene.
• Able to build playbooks and implement lightweight yet effective workflows.
• Exceptional communicator with fluent written/spoken English.
• Comfortable in ambiguity; brings structure to fast-paced environments.

Optional

• Experience scaling Product Ops from the ground up.
• Familiarity with automation tools or BI (SQL, low-/no-code).
• German proficiency (B2 level or higher).
• Degree in Business, Engineering, or related fields (optional but appreciated).

Your responsibilities

Run the product operating system

Design and lead shared rituals, cadences, and templates to let PMs focus on building, not coordinating. Maintain up-to-date, visible, and consistent product roadmaps; ensure alignment with Sales, CS, and Marketing. Clean and organize tooling; define clear metrics that drive prioritization. Administer the product-tool stack, monitor KPIs like NPS and adoption, and build dashboards that tell the full story.

Orchestrate strategic product initiatives

Manage end-to-end project delivery for complex product programs — from scoping to execution. Partner with other Ops teams (e.g., EngOps, RevOps) to ensure smooth integration into company-wide rhythms.

Champion a customer-feedback flywheel

Create scalable systems for collecting and routing feedback across CS, Support, and Product. Feed insights into planning processes and ensure customer-facing teams are kept in the loop.

Drive continuous improvement

Facilitate retrospectives and evaluate the ROI of process changes. Share data-informed recommendations to improve product delivery speed and quality.