Requirements

Operating system

Windows

Our requirements

• Comprehensive English language skills, especially written skills
• Minimum 1 year of experience as a Technical Writer in a high-tech environment (networking experience preferred).
• Experience with topical authoring and XML authoring tools. Markdown/docs as code experience a plus
• Experience with common online help formats, including web help
• Strong communication, interpersonal, analytical, and investigative skills
• Practical knowledge of topic-based authoring and content reuse
• Bachelor’s degree (or equivalent) in Technical Writing, English, Journalism, Communications, or a related field
• Willingness to collaborate with geographically distributed engineering teams

Optional

• Ability to work independently as the primary technical writer/project manager on assigned projects
• Strong time management skills, with the ability to estimate work effort and meet deadlines
• Flexibility to hit moving targets and adapt to shifting priorities in a fast-paced, dynamic environment
• Critical eye for evaluating documentation usability and intuitiveness
• Understanding of telecommunication networking concepts and standards
• Strong negotiation skills and technical aptitude
• Keen attention to detail

Your responsibilities

• As a Technical Writer, you will collaborate with a global technical documentation team to develop high-quality hardware and software documentation for Adtran products.
• Support the development and maintenance of online help, software and hardware guides, and other technical documentation as needed
• Adhere to departmental and company standards, including writing style, content organization, file maintenance, and release processes.
• Define, gather, and analyze customer requirements for user documentation
• Work with developers and stakeholders to ensure the accuracy of application and equipment documentation
• Validate procedural and reference content against the product to ensure accuracy and usability