Opis stanowiska

Your responsibilities

• Leading and coordinating day-to-day operations of customs administration team.

• Leading and optimizing work processes, including good practices.

• Coordinate daily tasks with team members.

• Managing delivery of Service Level Agreements within managed service area.

• Creating and maintaining effective cooperation with other teams within Customs department/ other departments and branches.

• Acting as a Point of Contact for problems and escalations.

• Managing performance and efficiency of the team based on sufficient analyses and reports.

• Creating and maintaining process documentation.

• Participating in budget plans.

• Compliance with internal regulations, procedures, law and managers orders.

Our requirements

• Minimum 3 year of hands-on experience on the similar position.

• Strong communication skills towards all levels of an organization.

• Higher education preferred in logistics/customs area.

• Experience in the field of customs administration - preferred

• Knowledge of English at least at level C1.

• Knowledge of MS Office (Word, Excel, Power Point).

• Ability to effectively engage and motivate direct reports.

• Support professional development of the team members.

• Ability to deliver companies goals.

• Knowledge of Lean methodology would be an asset.

• Good understanding of change management.

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package

• Training and development programs, as well as access to an e-learning platform

• Onboarding program with the support of a dedicated Buddy

• Participation in an annual, company-wide integration event

• A work environment based on Scandinavian organizational culture

• Opportunities for growth through our internal program

Benefits

• sharing the costs of sports activities

• private medical care

• sharing the costs of foreign language classes

• sharing the costs of professional training & courses

• life insurance

• integration events

• corporate gym

• corporate sports team

• coffee / tea

• parking space for employees

• extra social benefits

• holiday funds

• christmas gifts

• employee referral program

• charity initiatives

• bicycle parking

• modern and ergonomic office

• yoga in the office

DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 90 other countries.

DSV consists of following 3 operational divisions: DSV Air&Sea | DSV Road | DSV Solutions.

What is more in Poland you can find: DSV ISS | DSV Services.

DSV International Shared Services (DSV ISS) in Warsaw is in a phase of dynamic development. We employ more than 1500 fantastic people and this number is constantly increasing.

We provide global services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR & Administration, Back Office.

ISS/CUS/TL/835