Your responsibilities

• Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Onboarding Automotive Specialist (German and English) in our state-of-the-art location in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
• Eligible applicants must already be a Greece resident of and eligible to work in Greece.
• What You’ll be Doing
• Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to successfully onboard customers to the client's software. Whether it’s using screen-sharing tools to facilitate Onboarding sessions, consulting on software features or demonstrating practical explanations with compassion and patience, you’ll be the difference between their customer experience being just average or an exceptional one.
• During a Typical Day, You’ll
• Assist customers via onboarding software sessions
• Share engaging explanations of features, making customers more confident in their own product knowledge
• Adapt your coaching style depending on the customer's requirements and preferred learning style

Our requirements

• What You Bring to the Role
• Fluency in German and English
• Strong attention to detail
• Savvy with tech and software
• Self-sufficient and resilient attitude
• Confident and adaptable communication and coaching skills
• Engaging presentation skills
• Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently

What we offer

• What You Can Expect

• Knowledgeable, encouraging, supporting and present leadership

• Diverse and community minded organization

• Career-growth and lots of learning opportunities for aspiring minds

• 25 days annual leave per year

• Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station

• And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you

• A Bit More About Your Role

• We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.