Your responsibilities

• As Coordinator you will be a key part of a new team dedicated to supporting internal/external customers – other entities within our global organization. Your daily tasks will include:
• Customer Service
• 🔹 Supporting our B2B clients in the German market
• 🔹 Processing and managing customer orders
• 🔹 Coordinating with logistics, planning, and sales teams
• 🔹 Ensuring a smooth and professional customer experience
• 🔹 Managing invoicing
• Intercompany Customer Service
• 🔹 Supporting internal Swisspearl companies across Europe
• 🔹 Handling internal orders in SAP and D365
• 🔹 Coordinating with planning, production, and logistics
• 🔹 Managing internal communication
• You’ll join a motivated and friendly team, with full onboarding and support from experienced colleagues.

Our requirements

• What we’re looking for:
• 🔹German C1 for Customer Service Germany
• 🔹Very good English (minimum B2)
• 🔹Team-oriented mindset and good communication skills

Optional

• 🔹German at a communicative level (minimum B1) for Intercompany Customer Service is a PLUS
• 🔹Experience in Customer Service or Order Management
• 🔹SAP knowledge
• 🔹D365 knowledge

What we offer

• Full-time employment in an international company

• Competitive salary and benefits

• Hybrid work (office in Gdańsk 3 days + home office 2 days)

• Friendly atmosphere, onboarding, and real team support

• An opportunity to join a growing SSC and shape your career path