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Workforce Management Lead

HSBC Service Delivery (Polska) Sp. z o.o.

Kraków, Dębniki
Praca hybrydowa
Umowa o pracę
Umowa o pracę
🏠 Praca hybrydowa
Pełny etat

Your responsibilities

  • Deliver an exceptional service to the Ops Res & Enablement Executive Committee and their Hiring Managers – supporting them to achieve their objectives, whilst balancing against financial & headcount constraints.
  • Maintain an accurate headcount plan / forecast; highlighting any risks to meeting headcount targets & providing options to mitigate.
  • Contribute to the overall annual financial plan / forecast for workforce costs; highlighting any risks to meeting financial targets & providing options to mitigate.
  • Lead the approval process for new headcount requests – applying a reasonable level of critique, whilst ensuring approvals are secured at-pace.
  • Interface with external vendors to maintain existing relationships & identify new opportunities for resourcing.
  • Support transformational programmes & strategic initiatives (eg: benefit delivery, diversity & inclusion, location strategy, organisational design).
  • Produce regular management reporting as well as ad-hoc workforce analysis & insights.
  • Deliver through others by co-ordinating all of the above items across the wider business management team – providing leadership as the workforce subject matter expert & an escalation point.
  • Solve problems & remove blockers.
  • Pro-actively & continually innovate & improve processes.

Our requirements

  • Customer-first mindset.
  • Senior stakeholder management skills. You will interact with senior managers and hiring managers on a daily basis.
  • Solid Business Management knowledge. We don’t measure experience in years, but you must show that you really know what you are doing with respect to headcount & financial management.
  • Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must.
  • Data, reporting and presenting skills. You must know how to analyse and present data in a clear manner.
  • Innovative thinking. We don’t settle for mediocracy, and neither should you. You must be able to challenge conventional approach and create new ways of working in dynamically changing world.

What we offer

  • Competitive salary

  • Annual performance-based bonus

  • Additional bonuses for recognition awards

  • Multisport card

  • Private medical care

  • Life insurance

  • One-time reimbursement of home office set-up (up to 800 PLN)

  • Corporate parties & events

  • CSR initiatives

  • Nursery discounts

  • Financial support with trainings and education

  • Social fund

  • Flexible working hours

  • Free parking

Wyświetlenia: 10
Opublikowanaokoło 21 godzin temu
Wygasaza 29 dni
Rodzaj umowyUmowa o pracę
Tryb pracyPraca hybrydowa
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