Your responsibilities

• Autonomous commissioning, maintenance, and repair of our precision machines
• Regular and acute troubleshooting on our electro-optic systems
• Advice and support of our customers over the phone, via email, and on-site with a focus on Europe
• Instruction and training of our customers
• Autonomous coordination and organization of different service tasks
• Preparation of offers for services and spare parts
• Regular maintenance of our customer databases using modern CRM tools
• Close cooperation with sales and technology to increase customer satisfaction.

Our requirements

• Completed apprenticeship, study or technical degree (m/w/d) with electrical background or similar
• Electrotechnical and mechanical understanding
• First professional experience, ideally as an in-field service technician (m/w/d)
• Experience with or understanding of servo systems, PLC, CNC, hydraulics, pneumatics
• Profound PC knowledge / IT affinity
• Fluent German and good, extended English language skills
• Enjoying personal customer service and working with local customers
• Independent work and distinct service mentality
• Friendly and competent appearance with hands-on mentality
• Flexibility and high willingness to travel internationally (50%)
• Ideal: Residence near the airport in Germany

What we offer

• Paragon Siechnice Sp. z o. o. is part of AMETEK and is supporting AMETEK businesses. Employment will be through Paragon Siechncie Sp. z o.o. - Polish legal entity.

• As a business unit of AMETEK, Precitech develops, produces, and distributes ultra-precision machines for diamond turning, grinding, and milling of spherical, aspherical, and non-axisymmetric (freeform) optics. Precitech is the world leader in diamond surface finishing. With our machines we enable, besides others, the production of optical molded parts, lenses, and mirrors as well as precision fine mechanical components. Our German administrative headquarters is located in Meerbusch near Dusseldorf.