Your responsibilities

• Customer service of B2B customers in Switzerland mainly in written communication using German language.
• Providing support including financial queries (both transactional business and basic accounting), answering product questions, implementing contract changes.
• Preparing customer reporting, account statements, conducting reconciliation.
• Utilizing available system landscape to find satisfying solutions for customer queries.
• Cooperating with internal stakeholder network and external business partners.

Our requirements

• Fluent German (min. B2 level) and English and Polish on a very good level.
• Proactive approach with a team player mentality.
• Customer focus and attention to detail.
• Experience in customer service in an international environment would be an asset.

What we offer

• Private medical & life insurance

• MyBenefit Platform

• Holiday allowance

• Referral program

• Public transportation allowance

• Meal allowance

• Annual bonus

• Fixed term employment contract