Your responsibilities

• Be responsible for a defined group of customers
• Communicate with customers (solving issues, responding to requests, requesting documents)
• Communicate with 3rd parties if needed (partners, etc.)
• Handle incoming e-mails, calls (directed to the Customer Support team address)
• Manage ticketing system
• Entry data to internal system

Our requirements

• Excellent Polish, English and Dutch languages skills
• Higher education
• Experience in a similar role
• Intermediate Microsoft Office knowledge
• Ability to meet deadlines in a fast-paced quickly changing environment

What we offer

• Salary range: 9000 -10 000 PLN gross and quarterly bonus

• Training budget. Your development is essential – have an opportunity to choose what to learn

• Get fun. We encourage our teams to connect and celebrate their success

• Flexibility. Choose your working hours and the place which suits you the best. We are working 3+2 hybrid work model. By the way, loyalty brings you some extra vacation days!

• Workation. Work anywhere up to one month per year

• Let‘s grow. Join initiatives, pitch your ideas, and develop your strengths in the fast-growing international company

• Common perks. Great office location, unlimited coffee, fresh fruits, lunch card, volunteering activities – we all do that