Your responsibilities

• You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help. 🗺️
• Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks. 💳
• Jump in and save the day when someone’s travel plans hit a bump. 🦸
• Chat or talk with passengers — whatever helps solve their problem fastest.
• Create real connections. We want customers to remember you — the awesome human who helped them out. 😊

Our requirements

• You speak German fluently (C1) and your English is solid too (B2).
• You’re positive, patient, and open to whatever the day brings. 🌄
• You listen first, then speak clearly and confidently. 😎
• You’re organized, on top of things, and can juggle tasks without dropping the ball. 🤹

What we offer

• Work for the largest, well-known Nordic 5-star airline - SAS.

• After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle—where home office means your couch is now a legitimate workstation!

• Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.

• Embrace an international and diverse work environment that broadens your horizons.

• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.