Your responsibilities

• This is an exciting opportunity to join a high growth manufacturing business on a new greenfield site, Butternut Box. The Warehouse & Fulfilment Manager will sit on the site leadership team and will report to the Site Director, this role will be instrumental to setting up and leading the Warehousing function of Butternut Box in Poland.
• They will be responsible for all deliveries into site, the shipments out, and all internal movements within the operation. The role involves managing the storage of supplies and goods in 3 different temperature zones. The Warehouse & Fulfilment Manager will have a fundamental role in establishing the new site, building and team and shaping processes using templates provided by the UK Operation.
• Ensure the warehouse delivers zero down time to both production and fulfilment, as well as dispatched on time/in full for couriers, to all European regions.
• Ensure we deliver the right product to the right place, at the right time.
• Facilitates inbound material deliveries across Sam’s kitchen, ensuring safety & quality standards are adhered to through the team.
• Understand and implement initiatives that will continually drive improvements in productivity elsewhere in Sam’s kitchen, ensuring we’re always working on the most effective initiatives.
• Drive process compliance with scanning through all systematic moves and stock counts, prioritising the right and most critical or at risk counts . Understand & lead on how to track, report and investigate variances.
• Be accountable for every pallet that’s moved and stored at Sam’s kitchen, whilst having balance vs. an ‘always on’ approach. Know when and how to delegate responsibilities vs. taking control.
• Support the technical team on inbound & finished goods checks, making sure that only product that should be consumed is consumed 100% of the time. Drive the highest quality standards in the warehouse, to deliver the best quality & experience for our customers.
• Manage MHE fleet availability & uptime across site. Own the contracts with our MHE partners, conduct regular performance reviews and drive innovation in this space.
• Own the warehouse budget from a resource & overheads perspective, strive to over achieve on this.
• Build out a new team, setting goals and putting plans in place to engage them in the processes from the UK Site.
• Drive engagement in the Warehouse to create an environment where squad members feel proud to be part of our team and recommend us as a great place to work.
• Manage and support our Warehouse Team Leaders to meet and beat all of their goals. Support them to grow as individuals and progress in their careers, targeting areas that they require training or could improve in.
• Understand what team member strengths are and where they can do more, how you can lead through them by delegating and giving them initiatives to drive improvements across the warehouse operations.
• Maintain a safe working environment at all times across all shifts. People safety is paramount, and we should ensure we are continually improving working practices alongside our Health & Safety Champions.
• Set up the new site, building and team and shaping processes using templates provided by the UK Operation.
• Drive throughput and capacity in the team to ensure we are always able to meet the requirements of production, fulfilment, final mile and international regions.
• Achieve a consistent feel, set of processes and procedures that are followed identically across all shifts.
• Drive operating standards across all shifts and all areas of the warehouse operation.
• Drive operational efficiency by understanding how we both plan and staff accordingly to ensure we overachieve on per box cost / cost per tonne, recognising when to pull either output or available people levers.
• Identify & deliver process initiatives that continue to scale and drive improvements in accuracy, standards, compliance or safety.
• Ensure the team follows all SAP or reporting processes.

Our requirements

• A good level of experience as a Warehouse Operations Manager - used to managing multiple shift managers (sometimes called warehouse managers)
• Experience gained within the food industry to understanding the challenges and critical nature of our product and the controls required is essential
• Experience gained in the fast-moving consumer goods market (FMCG), would be advantageous
• Breadth of experience in areas like supply chain, fulfilment, transport and planning would be a nice addition but not essential
• Strategic, long term, improvement driven
• Site start up experience or from a high growth scaling business would also be desirable
• Lives and breaths Health and Safety
• Fleet management of MHE experience, including contracts, repairs and maintenance is essential
• Stock Accuracy should be your second language
• A passion for data, and all things Spreadsheet and analytics
• Very Strong Stakeholder Management skills
• Hands on, and understands how and when to jump in and support vs direct from afar
• Experience of SAP or SAP B1 would be desirable
• Loves dogs (naturally)
• Pragmatic, adaptable, resilient and humble
• Well-practised planning, organisation and scheduling skills
• Ideally financial and budget control experience
• Hungry for a challenge and keen to elevate the warehouse function to the next level
• Easily approachable with good interpersonal skills
• Problem solving skills and priority setting

What we offer

• 📄 Full-time employment contract

• 🌿 Additional days off

• 🥩 Free food for your dog

• 🩺 Medical care via Medicover

• 🤾‍♀️ Multisport gym card

• 👐 Paid volunteering programme

• 🍽️ Discounted meals and free beverages

• 🎓 Training & development opportunities

• 🎉 Team-building events and company celebrations

• 🚗 Free parking

• …And most importantly, a team that loves dogs!