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CRM Analyst

British American Tobacco

Warszawa, Włochy
Praca hybrydowa
Umowa o pracę
Umowa o pracę
🏠 Praca hybrydowa
Pełny etat

Your responsibilities

  • Coordinate and align with Local, Global Digital and Tech partners to support the delivery and local execution of Programme One.
  • Represent Central Europe’s needs and priorities in global working sessions, ensuring market-relevant metrics and data structures are respected.
  • Provide ongoing feedback on dashboard usability, defining success metrics, and reporting gaps to the global team.
  • Map and validate KPIs across platforms such as Salesforce, Marketing Cloud, Google Analytics, Amasty, Magento.
  • Ensure data consistency and quality for CRM performance reporting across owned digital touchpoints.
  • Support dashboard testing and onboarding for local market users.
  • Deliver recurring CRM performance analysis post-dashboard launch, including analysis and insights for key stakeholders.
  • Ensure alignment between Programme One outputs and the existing CRM and analytics ecosystem.

Our requirements

  • Experience in CRM, digital analytics, or marketing operations.
  • Proficiency with Salesforce Analytics (Salesforce Certified Administrator certificate) and familiarity with Marketing Cloud.
  • Ability to map, validate, and interpret critical metrics from multiple platforms.
  • Analytical approach and strong Excel/PowerPoint skills for reporting.
  • Strong interpersonal and coordination skills.
  • Proficiency in English is required.

What we offer

  • We offer a market leading annual performance bonus (subject to eligibility)

  • Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives

  • Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.

  • You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills

  • We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

Wyświetlenia: 7
Opublikowanaokoło 22 godziny temu
Wygasaza 15 dni
Rodzaj umowyUmowa o pracę
Tryb pracyPraca hybrydowa
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