Your responsibilities

• Do you like movies, series and music? Join our Customer Service Team and help other users enjoy their favourite productions without connection interruptions or subscription problems. If so, we have the perfect offer for you!
• Help others: we offer support by phone, email or chat. Your help will be irreplaceable!
• Become a technical superhero: we provide technical support for streaming fans.
• Solve puzzles: we answer questions about contracts and billing quickly and efficiently.
• Empathy and professionalism: we handle and resolve customer complaints with a smile and understanding.
• Call handling: we assist B2B and B2C customers as the first line of support.
• Administrative task management: we handle outbound calls and collect feedback on the platfor

Our requirements

• Ability to work in the team with passion to technology and great sense of humor.
• Proactivity is creativity is our second name!
• Service-oriented thinking: focus on the customer experience – they come first!
• Language Ninja: fluent in Norwegian (C1) and English (min. B2).
• Master of administration and technology: you have administrative and technical knowledge.
• Listening is an art: great communication and listening skills.

Optional

• Experience with CRM systems, for example: Salesforce, HubSpot, Zoho, SAP or others.

What we offer

• What do we offer? Only the good stuff!

• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight or bus/tram tickets and 2 weeks of accommodation,

• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.

• International environment: working with us you will meet people from all over the world!

• Skill Development: Gain new skills through comprehensive training programs.

• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.

• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,