Twój zakres obowiązków

• Define, lead and support medium and large Digital transformations in BPM environment (digital process consulting and/or project support backfillings)
• Understand 'as-is' business processes, design 'to-be' processes/operating model, capture and analyse client requirements leading to implementation through one or more levers (technology & non technology)
• Conduct detailed process assessments and identify opportunities/ projects leveraging Digital Transformation levers, prepare implementation plan and present for evaluation, review and approval by the Client
• Leverage Digital transformation and best in class market solutions to improve customer experience, efficiency & quality and deliver value by releasing human potential
• Manage transformation projects in area of automation, tools & platform solutions implementation
• Leverage internal and external benchmarking data and leading practices as a means to unearth opportunities and prioritization
• Drive process standardization and continuous improvement
• Define and refine the solutions & processes
• Establish and run governance with internal and external stakeholders, pro-actively monitor & track issues for completion
• Act as a link between operation, business and IT teams.

Nasze wymagania

• Fluent English (written and spoken)
• 3-5 years of experience in SSC or BPM environment
• Experience of process improvement, redesign and harmonization (preferably in the Digital environment)
• Experience in transformation projects in area of automation, tools & platform solutions implementation
• Experience in digital transformation in the Finance and Accounting, Sourcing and Procurement, Sales and Fulfilment, HRO or Customer Service area using key emerging technologies like Artificial Intelligence, Advanced Analytics, Omni/Conversational Channels, Cloud, Blockchain, Chatbot, Social & Mobility - would be an advantage
• Excellent problem solving, consulting skills and business acumen in addition to quantitative and analytical capabilities
• Good Project Management skills – ability to coordinate with relevant stakeholders to manage project plan and deliverables
• Knowledge or experience of F&A, S&P, S&F, MDM or HRO would be an asset
• Good communication and client facing skills, managing multiple stakeholders and conflicts
• Mobility up to 30%
• Thinking outside of the box and problem-solving skills

Technologie, których używamy

To oferujemy

• Performance bonus twice a year

• Employee referral program bonus

• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite

• Access to training platform (self-learning), domain/soft/technical skills training

• Possibility to use English language on a daily basis

• Private medical care at Medicover (with possible extension to family members)

• Reimbursement of Multisport card or points on MyBenefit platform

• Attractive group insurance

• Access to well-being platform, free meetings with a psychologist included

• Stable employment based on an employment contract

• No trial period

• IT equipment is provided by the Company

• Bonuses from the Social Fund

• Flexible starting hours

• Opportunity to participate in charity, sports and well-being events

• Hybrid mode (2 work days from the office per week)